Custom Domain Setup
By default, your storefront is accessible via a subdomain on our platform (e.g., yourstore.instaflow.com). You can elevate your brand by connecting your own custom domain name (e.g., www.mystore.com).
Step-by-Step Guide
1Start the Setup
Navigate to your Dashboard > Shop section. Ensure you have an active storefront. Look for the blue "Custom Domain" section and click on Connect Domain.
2Update Your DNS Settings
You must prove ownership of the domain and point it to our servers. Log in to your domain registrar (e.g., GoDaddy, Namecheap, Cloudflare) and locate the DNS management page. Add the following records:
Type:
A
Host:
@ (Root)
Value:
103.50.100.200
TTL:
Auto (or 3600)
Type:
CNAME
Host:
www
Value:
igcart.com
3Verify & Connect
Once your DNS records are saved, go back to your dashboard, enter your domain name in the popup (e.g., mystore.com), and click Verify & Connect.
Note on DNS Propagation: Changes to DNS records can take anywhere from a few minutes up to 24 hours to propagate globally. If the verification fails initially, please wait a few hours and try again.
Troubleshooting
- Domain is already taken: Ensure that you haven't connected this domain to another account on our platform.
- Verification consistently fails after 24 hours: Double check that you don't have conflicting
Arecords orAAAA(IPv6) records pointing to old hosts. Your domain should only point to our IP. - SSL Certificate: We automatically provision an SSL certificate (HTTPS) for your custom domain once it's successfully connected. This process usually takes 5-15 minutes after connection.